Frequently Asked Questions

Ground spices are milled every month and whole spices are packed as they arrive. Each product page shows its shelf life from packing.

In an airtight jar, away from light, heat and the stove. Use a dry spoon.

Almost. Enter your PIN code on any product page to see the delivery date. We cannot deliver to Andaman and Nicobar or Ladakh yet, and some north-eastern PIN codes take a few extra days.

Yes: Express delivery reaches metro cities in 1-2 working days and is offered at checkout when your PIN code qualifies.

For hygiene reasons food cannot be returned once delivered. If anything arrives damaged or not as described, write to us within 48 hours with a photo and we will replace it or refund you.

Open Track your order and enter your order number with the phone number or email address you ordered with.

Write to us from our contact page with your order number as soon as you can. Once an order is dispatched it cannot be changed.

Delivery is free on orders of ₹699 or more. Below that, the charge for your PIN code is shown at checkout, before you pay.

We dispatch within 1 working day; delivery takes 2-5 working days after that, by PIN code. Each product page shows the date for your PIN code.

Checkout lists every way you can pay, including Cash on Delivery.

Yes. Every price on the store includes GST.

Write to us from our contact page with your order number and we will help.

Write to us from our contact page with your order number and a photo, and we will put it right.